Case Studies Watermark

Leading Philadelphia Insurance Group appreciates Retrievex focus on customer

Retrievex serves a leading Philadelphia Insurance group for document management and document storage.

Leading Philadelphia Insurance Group
Date: March 17, 2010
Industry: Insurance

Retrievex seamlessly transferred the group’s vital records to the Retrievex Document Management Center. Retrievex worked with the company to develop a customized document management program. Some of the main considerations of the Company in switching to Retrievex included Retrievex’s advanced quality control systems, the security of the document storage facilities, Retrievex’s customizable online document management system, and its reputation in the marketplace as a customer-focused records management company.

Retrievex customized FileLineACCESS, Retrievex's state-of-the-art web-based online document management access portal, to meet their insurance industry record retention needs and internal company document management policies.

FileLine has increased the company's efficiency and compliance with records management policies. In addition, this insurance group has access to Retrievex’s extensive document management quality control systems and dedicated quality control staff.