Industries Watermark

Customer Service

At Retrievex, “customer is foremost and quality paramount” is more than a slogan, it is a commitment to exceeding your expectations of us day in and day out. Delivering the highest levels of customer service requires more than just well defined quality control processes.  It requires a culture that encourages and rewards every member of the Retrievex Team to do our very best to meet your expectations and deliver the highest levels of customer service possible.

Contact Customer Service today at 1 877 FileLine or at fileline@retrievex.com.

Boston, MA customer service reps

The proper management of your organization’s information is critical to our mutual success.  Through the Retrievex FileLine System we are committed to helping you make the most of both the services Retrievex offers and the resources we have developed to make our working together simple and efficient.  

The FileLine System is the records and information management industry’s finest proprietary information management system  and includes our Customer Guidebook, as well as our online access software called FileLineACCESS, as well as FileLine.net, an innovative interactive communications and training tool developed exclusively for our customers.  

To learn more call 1 877 FileLine or contact us.